Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to return an item

To start a return, you can contact us at shopamazedeals@yahoo.com to receive a downloadable, printable pre-paid return label. All returns must be sent by mail. 

Return shipping fee

Customer is responsible for return shipping costs. A flat return shipping fee of £2.99 will be automatically deducted from your final refund amount.

Restocking Fees

We do not charge any restocking fees. Restocking fee:£0

You can always contact us for any return question at shopamazedeals@yahoo.com. 

Damaged, Defective, or Wrong Items

Please inspect your order upon receipt. If your item is defective, damaged, or you receive the wrong item, contact us immediately at shopamazedeals@yahoo.com  with a photo of the item and your order number. Once verified, we will arrange a replacement or issue a full refund at no extra cost to you. You will not be charged the £2.99 return fee for damaged or incorrect items.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item. Standard return shipping fees of £2.99 apply to exchanges unless the exchange is due to our error (such as sending the wrong size or product).

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For any queries, please contact us at shopamazedeals@yahoo.com.